Paid Plans

CueProX has three paid tiers — Essential, Vision, and Production — designed for different production scales. All three remove the CueProX watermark from output screens and give you a predictable cost.

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Essential

For single-room churches and intimate productions that need a reliable cue flow.

Limit	Value
Locations	1
Rooms	1
Active events	1
Shows per event	3
Total cues	15
Total users	4
Associate Directors	1
Team Leads	1
Crew Members	3
Fixtures	5
Color presets	5
Custom cue types	3
Stored alerts	3

Included: Core cue flow, room access control, fixtures and color presets, cue types.

Not included: Q&A pipeline, stage roster & solos, custom teams, custom team outputs.

Watermark: Removed on all output screens.

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Vision

For multi-room churches, theater groups, and growing production teams that need the full feature set and room to scale.

Limit	Value
Locations	1
Rooms	5
Active events	5
Shows per event	10
Total cues	Unlimited
Total users	25
Associate Directors	2
Team Leads	5
Crew Members	25
Fixtures	10
Color presets	10
Custom cue types	5
Stored alerts	Unlimited

Included: Everything in Essential, plus Q&A pipeline, stage roster & solos, custom teams, and custom team outputs.

Watermark: Removed on all output screens.

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Production

For multi-campus venues, professional broadcast environments, and integration-heavy workflows that need high headroom and full API access.

Limit	Value
Locations	5
Rooms	25
Active events	25
Shows per event	Unlimited
Total cues	Unlimited
Total users	100
Associate Directors	10
Team Leads	25
Crew Members	100
Fixtures	50
Color presets	Unlimited
Custom cue types	Unlimited
Stored alerts	Unlimited

Included: Everything in Vision. Designed for organizations running multiple simultaneous rooms across multiple campuses, with API integrations and automation in the workflow.

Watermark: Removed on all output screens.

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Upgrading from a trial

When you're ready to subscribe, open /dashboard/settings?tab=subscription and click Upgrade. You'll be redirected to the billing portal to select a tier and complete payment.

Your existing rooms, shows, cues, and team configuration carry over intact. If your current setup exceeds the limits of the plan you choose — more fixtures than the cap, for example — you'll be prompted to reduce before the upgrade completes.

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Switching between paid plans

You can upgrade or downgrade between paid tiers at any time from the subscription settings. Changes typically take effect at the start of the next billing period. Downgrading to a lower-cap plan won't immediately delete data, but certain actions (adding rooms, users, or fixtures) will be blocked until you're within the new plan's limits.

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Cancelling

Cancelling stops your subscription from renewing. Your account stays active and fully functional until the end of the current billing period — you're not cut off immediately. When the period ends, your account reverts to a limited state. Rooms, shows, and cues are preserved; you just won't be able to run events until you resubscribe.

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Past-due

If a payment fails, your subscription enters a past-due state with a short grace period to update your payment method. See Your Subscription Settings for how to resolve it.