Changing someone's role

Roles in CueProX are per-room. Changing someone's role means changing it for a specific room — not for the location as a whole. If a person is in multiple rooms, you update their role in each room separately.

Where role changes happen

Role changes are made from the Access tab inside a room — not from the location's People tab. The People tab is a read-only overview showing the highest role a person holds across all rooms. To make a change, open the room, go to Access, and find the person's row.

Each member row shows a role dropdown. Select a new role from it — the change takes effect immediately. There's no separate save step.

Assigning Director

Director is the only role that can't be set via invitation. When you invite someone, the highest role available in the invitation form is Associate Director. To give someone Director access, invite them first (or add them to the room from the Access tab), then change their role to Director from the role dropdown.

Who can change roles

Role changes use a rank-based model. Each role has a numeric rank:

Role	Rank
Account owner	100
Director	50
Associate Director	40
Q&A Moderator	20
Crew Member	10
Observer	5

The rules:

• You can only change roles for members with a lower rank than your own. A Director (50) can change roles for Q&A Moderators, Crew Members, and Observers — but not for other Directors or Associate Directors.
• You can only assign roles that are below your own rank. A Director cannot promote someone to Director. An Associate Director cannot promote someone to AD or Director.
• You cannot change your own role.
• The account owner's role is fixed. The owner always appears as Director and their role cannot be changed by anyone through the interface.

In practice:

• Owner can assign any role to anyone.
• Director can assign any role below Director (AD, Q&A Moderator, Crew, Observer).
• Associate Director can assign any role below AD (Q&A Moderator, Crew, Observer).
• Q&A Moderator, Crew Member, Observer cannot change anyone's role.

Team Lead is separate

Team Lead is not a room role — it's a per-team designation managed from the location's Teams tab. It exists alongside a person's room role and is changed independently. See Team Leads for details.